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A UNIQUE QUALITY of Thunderbird's chemical service
is the use of gas chlorine, reducing dissolved solids
which contribute to hardening of the water. These chemicals are held in
suspension and released as needed between visits, providing the ultimate in
protection.
HOW OFTEN DO WE SERVICE?
Thunderbird usually requires 42 visits per year to keep the water in proper
chemical balance. From April through October a technician will service your
pool each week. During the winter months, the pool is serviced every other
week. Our service charge is based on year- round service divided into twelve
equal payments.
ALGAE: We guarantee your pool
will be algae-free if Thunderbird is used all year round.
Please do not add any other chemicals to your pool. And please instruct children
on the importance of using the bathroom before going into the pool. Uric acid
from urine will neutralize pool chemicals almost instantly and cause eye
irritation.
ACCESS TO POOL: Please have the
gate unlocked the day of service or furnish us with a key. Keep all unfriendly
dogs inside while the pool is being serviced. Thunderbird Pool Service will
attempt to do all within its power to insure that your animals do not leave the
yard during our service visit; however, we will not be responsible for lost pets
and ask your cooperation in this matter.
OUR CHEMICAL SERVICE DOES NOT INCLUDE:
Cleaning such as vacuuming, brushing, or backwashing the filter.
POOL COVER: If your pool has a
cover on it, it should be removed or folded back the day of service. Please
assist us on this matter.
WHEN CAN YOU SWIM? You may swim
just 30 minutes after the service visit. The equipment should remain off for 4
hours after our visit. If the equipment is running, the technician will shut it
off. If you have an automatic time clock, the pump will come back on with the
next day's cycle. If you do not have a time clock, please turn your pump back
on.
BILLING POLICY: Service is
payable in advance, and billed on the first of each month for the current month
of service. Past due is the 20th of the month. If you balance is not received by
this time, a delinquent balance will show on your next statement. If no payment
is received by the 15th of the following month, service will be discontinued
until we receive payment. There will be a $15.00 charge for all returned checks.
ANNUAL CONDITIONING FEE:
Thunderbird Pool Service charges a $ 15.00 spring stabilizer fee. The average
pool uses about 30 pounds of cyanuric acid (stabilizer) each year. Over the
winter months the stabilizer is diluted because of excessive rains. This annual
charge helps us defray the cost of reconditioning the pool water in preparation
for the summer heat, sun and swimming pleasure. This annual fee is added in the
April billing.
FREE SERVICE WITH REFERRAL: We
are happy to give you a month's FREE chemical
service for any referral who becomes a customer and mentions your name.
STAINING: The mineral content of
your water increases every day. This is due to evaporation which removes only
distilled water and leaves the minerals behind. In time, these minerals begin
depositing on the walls of the pool and we call this gradual buildup "staining". Chlorine and filtering
can keep the water sanitary and crystal clear, however, they have no effect upon
minerals. This is a completely separate and unique issue which requires another
type of product. Thunderbird encourages all of its customers to consider using a
"Sequestering" chelating agent, or stain prevention, to protect their
investment from mineral stains. By doing so, it may eliminate, or postpone, the
need of having to acid wash the pool. Thunderbird has available to its customers
what we consider the best "Sequestering" agent on the market today.
For more information, please call our office.
YOUR SERVICE MAN
is thoroughly trained and skilled at applying the chemicals to your pool.
However, should you have questions, and most certainly have any problems, please
contact the Manager directly so that you obtain an
immediate response. In this way, we may assure you of a satisfying and
productive relationship.
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